Support Co-ordination

Home /

NDIS Support Coordination: Support That Makes a Splash in Your Life

At Shifting Sands Support Coordination Services, we believe in creating a ripple effect of positive change in the lives of our participants. Just like dolphins navigating the waves with intelligence, compassion, and connection, our team supports you with clarity and care as you navigate the NDIS.

Whether you’re new to the NDIS or seeking more guidance to use your plan effectively, our tailored, holistic, and compassionate approach ensures you’re never alone on your journey.

What is NDIS Support Coordination?

Support Coordination is a capacity-building service funded by the NDIS. Its purpose is to help you understand your plan, access supports, and build the skills needed to manage your services with greater independence over time.

With Shifting Sands, you’ll be matched with one of our experienced and compassionate Support Coordinators, who will work closely with you to:

Understand your NDIS plan and what it means for you
Identify and connect with services that suit your goals and needs
Manage your budget and ensure value for your funding
Support you through provider negotiations and service agreements
Build your confidence in managing your own supports in future

Person-Centred Support Tailored to You

Reaching your NDIS goals and building a better life doesn’t have to be overwhelming. With Shifting Sands Support Coordination Services, your support network is built around your unique needs. You remain in control of the support you receive, while we help you find local services that truly suit you.

Our experienced Specialist Support Coordinators are here to help you put the right supports in place to maintain and grow your independence. We take the time to understand who you are—your needs, goals, and interests—so we can guide you through your NDIS plan, connect you with the best local providers, and navigate any challenges together.

What Can a Support Coordinator Help With?

Our Support Coordinators guide you in accessing the right services, programs, and supports to help you reach your NDIS goals. These may include:

Therapies such as physiotherapy, occupational therapy, or speech therapy
Community and social participation, including group outings, events, and recreational activities
Educational support and skills training
Employment preparation and job programs
Accommodation and supported independent living
Transport services and mobility support

We take the time to get to know you—your goals, preferences, culture, language, and lifestyle—so we can recommend services that are meaningful and suitable for you.

How Our Experience Benefits Our Clients

Collaborative, Skilled Teamwork

Holistic Approach

We foster a culture of collaboration, sharing insights and strategies to ensure every client benefits from the full depth of our collective knowledge and care.

We support the whole person, addressing not only practical needs but also emotional and mental well-being to ensure truly integrated care.

Empathy and Communication

Mental Health Awareness

With a strong foundation in counselling, our team excels in active listening, emotional support, and conflict resolution, ensuring our clients feel understood, respected, and empowered throughout their journey.

We understand the visible and invisible challenges our clients face. This allows us to craft support plans that are as nuanced and individual as the people we serve.

How Does Support Coordination Work?

Step 1: Meet Your Support Coordinator

Step 2: Connect with Services

Step 3: Monitor and Review Progress

We begin by getting to know you—your needs, goals, and the challenges you face. From there, we develop a clear strategy to guide your NDIS journey.

We help you choose the right providers, negotiate service agreements, and ensure the services are within your budget and aligned with your plan.

Your Support Coordinator checks in regularly to track your progress, review your services, and assist with changes when needed.

We also support you through plan reviews and ensure you’re ready for discussions with the NDIS when it’s time to update or renew your plan.

Why Choose Shifting Sands?

✔ Nationwide support with local expertise
✔ Friendly, professional Specialist Support Coordinators
✔ Person-centred, flexible approach
✔ Deep understanding of the NDIS system
✔ Support from people with lived experience

Find the Right Local Services

Managing an NDIS plan can feel overwhelming, but with the right support, it doesn’t have to be. At Shifting Sands Support Coordination Services, our Specialist Support Coordinators take the time to understand you, help you make the most of your plan, and connect you with quality providers who meet your unique needs.

We’re with you every step of the way, working through challenges together and ensuring your supports align with your goals. If Support Coordination is included in your plan, we can help you get started straight away.

Meet Your Support Coordinators

Nikitta Williams, RN

Cody Jamieson

Support Coordination / Psychosocial Recovery Coach
📞 0438 006 538
📧 nikittam@shiftingsandssupportservices.org

Support Coordination
📞 0439 496 363
📧 codyj@shiftingsandssupportservices.org

As a family-run business, we bring both professional knowledge and lived experience. Our backgrounds in nursing, mental health, and complex client care give us unique insight into your needs.

Ready to Dive In?

Let Shifting Sands Support Coordination help you create a life filled with purpose, connection, and confidence. Whether you’re just starting with the NDIS or looking to get more from your plan, we’re here to support you every step of the way.

📍 Visit: www.shiftingsandssupportservices.com.au
📞 Call: 0438 006 538 or 0439 496 363
📧 Email: admin@shiftingsandssupportservices.org

We’re ready to help you make a splash! 🌊

2 Innovation Parkway,